Troubleshooting
Common Issues and Solutions
Login and Authentication Issues
function Test-AuthentikAuthentication
{
param(
[Parameter(Mandatory)]
[string]$AuthentikUrl,
[Parameter(Mandatory)]
[string]$Username,
[Parameter(Mandatory)]
[SecureString]$Password,
[string]$FlowSlug = "default-authentication-flow"
)
Write-Host "Testing authentication for user: $Username" -ForegroundColor Cyan
try
{
# Get authentication flow
$flowResponse = Invoke-RestMethod -Uri "$AuthentikUrl/api/v3/flows/executor/$FlowSlug/"
Write-Host "Flow retrieved successfully" -ForegroundColor Green
Write-Host "Available stages: $($flowResponse.component)" -ForegroundColor Yellow
# Test identification stage
$identificationData = @{
uid_field = $Username
} | ConvertTo-Json
$identificationResponse = Invoke-RestMethod -Uri "$AuthentikUrl/api/v3/flows/executor/$FlowSlug/" -Method POST -Body $identificationData -ContentType "application/json"
if ($identificationResponse.type -eq "redirect")
{
Write-Host "✓ User identification successful" -ForegroundColor Green
}
else
{
Write-Warning "User identification stage returned: $($identificationResponse.type)"
}
return @{
Success = $true
Flow = $flowResponse
Stage = $identificationResponse.type
}
}
catch
{
Write-Error "Authentication test failed: $($_.Exception.Message)"
# Provide troubleshooting suggestions
Write-Host "`nTroubleshooting suggestions:" -ForegroundColor Yellow
Write-Host "1. Verify user exists and is active" -ForegroundColor White
Write-Host "2. Check authentication flow configuration" -ForegroundColor White
Write-Host "3. Review authentication logs" -ForegroundColor White
Write-Host "4. Verify source configuration (LDAP/Internal)" -ForegroundColor White
return @{ Success = $false; Error = $_.Exception.Message }
}
}
Diagnostic Tools
function Get-AuthentikDiagnostics
{
param(
[Parameter(Mandatory)]
[string]$AuthentikUrl,
[string]$ApiToken,
[switch]$IncludeLogs,
[int]$LogHours = 24
)
$diagnostics = @{
timestamp = Get-Date
system_info = @{}
health_checks = @{}
configuration = @{}
logs = @()
}
try
{
# System information
Write-Host "Gathering system information..." -ForegroundColor Yellow
$headers = @{ 'Authorization' = "Bearer $ApiToken" }
# Version information
$versionInfo = Invoke-RestMethod -Uri "$AuthentikUrl/api/v3/admin/version/" -Headers $headers
$diagnostics.system_info.version = $versionInfo
# System metrics
$metricsResponse = Invoke-WebRequest -Uri "$AuthentikUrl/-/metrics/" -UseBasicParsing
$diagnostics.system_info.metrics = $metricsResponse.Content
# Health checks
Write-Host "Performing health checks..." -ForegroundColor Yellow
$healthChecks = @{
"live" = "$AuthentikUrl/-/health/live/"
"ready" = "$AuthentikUrl/-/health/ready/"
}
foreach ($check in $healthChecks.Keys)
{
try
{
$response = Invoke-WebRequest -Uri $healthChecks[$check] -UseBasicParsing
$diagnostics.health_checks[$check] = @{
status = $response.StatusCode
content = $response.Content
}
}
catch
{
$diagnostics.health_checks[$check] = @{
status = "error"
error = $_.Exception.Message
}
}
}
# Configuration summary
Write-Host "Gathering configuration summary..." -ForegroundColor Yellow
$configEndpoints = @{
"applications" = "/api/v3/core/applications/"
"flows" = "/api/v3/flows/instances/"
"stages" = "/api/v3/stages/all/"
"policies" = "/api/v3/policies/all/"
}
foreach ($endpoint in $configEndpoints.Keys)
{
try
{
$response = Invoke-RestMethod -Uri "$AuthentikUrl$($configEndpoints[$endpoint])" -Headers $headers
$diagnostics.configuration[$endpoint] = @{
count = $response.pagination.count
items = $response.results | Select-Object -First 5 name, pk
}
}
catch
{
$diagnostics.configuration[$endpoint] = @{ error = $_.Exception.Message }
}
}
# Recent logs (if requested)
if ($IncludeLogs -and $ApiToken)
{
Write-Host "Gathering recent logs..." -ForegroundColor Yellow
$logsResponse = Invoke-RestMethod -Uri "$AuthentikUrl/api/v3/events/events/?ordering=-created&page_size=100" -Headers $headers
$diagnostics.logs = $logsResponse.results | Where-Object {
$_.created -gt (Get-Date).AddHours(-$LogHours)
}
}
Write-Host "Diagnostics completed successfully" -ForegroundColor Green
return $diagnostics
}
catch
{
Write-Error "Diagnostics collection failed: $($_.Exception.Message)"
return $null
}
}
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