Identity Compromise Response
This runbook covers response steps for suspected or confirmed compromised user identities in Microsoft Defender.
Initial Triage
- Confirm risk level, privilege level, and affected user role
- Review recent sign-ins, geographic anomalies, and MFA outcomes
- Check for associated mailbox, endpoint, or privilege alerts
Investigation Steps
- Review sign-in history and failed-to-success chains
- Validate current and recent group membership or role assignments
- Check for mailbox rule changes, unusual email activity, and session reuse
- Identify any related endpoints or cloud resources used by the account
Containment Actions
- Revoke active sessions
- Require password reset and validate MFA posture
- Escalate privileged account cases for lead approval when needed
Recovery Validation
- Confirm the account no longer shows risky or abusive activity
- Confirm required groups and roles are in approved state
- Monitor for recurrence during the defined watch window
Evidence to Capture
- User principal name and object ID
- Source IPs and locations
- Group or role changes
- Session revocation and reset timestamps